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1425 NE Broadway, Portland ORMon–Fri: 7AM–6PM · Sat: 8AM–3PMMon–Fri: 7AM–6PM(503) 555-0183

FAQ

Frequently Asked Questions

Everything you need to know about our services, pricing, and process.

01Do you work on all makes and models?

Yes — our technicians service all domestic and import vehicles, from daily drivers to luxury cars. We have the diagnostic equipment for Ford, Chevy, Toyota, Honda, BMW, Mercedes, and everything in between.

02How long will my repair take?

Most routine services (oil changes, brake pads, diagnostics) are completed same-day. Larger repairs typically take 1-2 days. We'll give you a clear timeline when we provide your estimate, and we'll text you updates along the way.

03Do I need an appointment, or can I just drop in?

We accept both! Appointments hold a time slot for you, but we welcome walk-ins and will get you in as quickly as possible. For oil changes and inspections, no appointment is usually needed.

04How do I know if I really need the repair you're recommending?

We believe in full transparency. We'll show you exactly what we found — often with photos or video from under your vehicle. We explain what's urgent, what can wait, and what's just something to keep an eye on. No pressure, ever.

05What forms of payment do you accept?

All major credit cards, debit cards, cash, and personal checks. We want to make it as easy as possible.

06Do you stand behind your work?

Absolutely. If a repair we performed isn't right, bring it back and we'll make it right — no questions asked. We stand behind every job we do.

07Can I wait while my car is being repaired?

Yes! We have a comfortable waiting area with WiFi, coffee, and TV. For longer repairs, you're welcome to drop off and we'll call when it's ready.

08Do you do state inspections?

Yes, we perform DEQ-related services and can help ensure your vehicle passes emissions testing.

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Call us directly or fill out the form below. We'll get back to you within the hour during business hours.

Hours
Mon–FriToday
7AM–6PM
SatToday
8AM–3PM